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    | Article of the Month - 
	  February 2006 |  Ghana’s Land Administration Project (LAP) and Land 
	Information Systems (LIS) Implementation: The IssuesDr. Isaac Bonsu KARIKARI, Ghana
       This article in .pdf-format 1) 
    This article has been prepared for the 5th FIG Regional Conference - 
	Promoting Land Administration and Good Governance to be held in Accra, 
	Ghana, March 8-11, 2006. Key words: Land administration; Ghana; LAP’s Institutional Reform 
	Proposals; GIS/LIS project implementation. 1. INTRODUCTION There are six land sector agencies involved in Ghana’s land 
	administration project (Figure 1). These agencies have technically been 
	operating manually in an environment beset with conflicting and unreliable 
	dada, dubious manipulations of existing data by some recalcitrant staff and 
	tedious retrieval of available information, suggesting the need to establish 
	or develop computer-based land information systems and networks through 
	re-engineering processes and pushing for attitudinal change. It is not the 
	manual systems per se that are the cause of the problems (although they have 
	contributed significantly); it is the fact that there are costs, delays and 
	uncertainties as well as rent seeking behaviours in the system. Generally, 
	details of flow-lines of information are seldom documented or monitored. 
	Based on better management of information, substantial improvement within 
	the lands sector can be brought about by analysing and costing existing 
	procedures, abandoning unnecessary practices and making better use of 
	existing resources through the introduction of Information Technology (IT) 
	and LIS (UNCHS (HABITAT), 1990). Essentially, most organisations would be 
	keen to know how LIS could fit into their overall IT strategies.  ‘Land Administration’ as the process whereby land and information about 
	land may be effectively managed, indicating that land administration 
	includes the provision of information on land, identifying those people who 
	have interest in real estate and information about those interests such as 
	the nature and duration of rights in land. It also includes information 
	about the land parcel such as their location, size, improvements, ownership 
	and value. As distinct from ‘land administration’, ‘land management’ is the 
	process of managing the use and development of land resources in a 
	sustainable way. Concerned here is with ‘land administration’, even though a 
	‘cadastre’ could actually be a land management tool and is normally a 
	parcel-based land information system containing records of interest in land 
	(for example rights, restrictions and responsibilities associated with such 
	land). The UN Commission notes that effective and sustainable land 
	management is impossible without a cadastre or LIS. 
 Features: Six independent agencies, three ministries*:
 * Five under the Ministry of Lands, Forestry and Mines;
 Ministry of Environment supervises Town and Country Planning at 
	National/Policy level, Ministry of Local Government at Local/Implementation 
	level
 Figure 1: The six existing land agencies involved 
	in Ghana’s Land Administration Project LIS and GIS have similar meanings in terms of analytical functions and 
	other operations performed on the data. However, the principal focus of LIS 
	is on the land parcel while the architecture of GIS is concerned with 
	mappable features (Meltz, 1989). The two terms will therefore be used 
	interchangeably in this paper.  LIS should also be seen as an “institutional entity reflecting an 
	organisational structure that integrates technology with a database, 
	expertise and continuing financial support over time” (Carter, 1989, p. 
	3). I therefore agree with Campbell (1996) that GIS diffusion is affected 
	not only by the nature of GIS itself but also the structure of an 
	organisation and the interplay of the two and depend on the extent on 
	how an organisation is prepared to reinvent this particular form of 
	technology within its organisational milieu.  The paper examines some aspects of the institutional reform proposals 
	suggested by the Consultant recruited by LAP, addresses topical LIS 
	implementation issues in Ghana’s lands sector, looks at the prospects of LIS 
	implementation, itemises some challenges to be faced, and gives some 
	recommendations and conclusions that would enable LAP achieve breakthrough 
	results in LIS implementation.  2. INSTITUTIONAL REFORM PROPOSALS The land sector agencies are presently bedevilled with poor remuneration, 
	poor conditions of service and inadequate logistics; lack of transparency in 
	work processes, delays and cumbersome manual procedures; poor records 
	management; perceived corruption; mistrust on the part of customary land 
	owners in land administration generally; lack of technical expertise in new 
	technology available; and lack of effective collaboration and cooperation 
	between the agencies.  The need to reform the agencies dates back many years but it was not 
	until 1999 that the Government of Ghana fashioned out, for the first time, a 
	National Land Policy ( NLP) to give effect to this reform with a view to: “addressing 
	some …fundamental problems associated with land management in the country” 
	; “establishing and developing a land information system (LIS) and 
	network among related land agencies in the country; linking them up with 
	sub-regional and regional networks; and establishing and maintaining a 
	geo-spatial framework database in the Survey Department, requiring all 
	thematic databases to be referenced thereto” .  In October 2003, the Government launched the LAP to translate this policy 
	into concrete action, recognising that as Ghana moved towards increasing use 
	of digital technology and GIS systems, there was the need to design a 
	properly structured computer-based LIS that would record basic cadastral 
	information and better allow user access and integration within different 
	datasets. However, it was believed that the existing agencies had to be 
	placed under one management since they remained fragmented, ineffective and 
	inefficient in their present operations.  To give effect to this proposal a number of suggestions were made for a 
	new Lands Commission with one Chief Executive Officer (CEO) at the famous 
	Swedru Meeting 1) , namely that the: 
      Government divested itself of direct management of stool lands;new Lands Commission was to be market focussed;process of re-engineering was to be implemented to reduce transaction 
	  cost of land registration;law on compulsory land acquisition was to be reformed to reduce the 
	  incentive for unnecessary acquisition of land by Government; and Town and Country Planning Department (TCPD) remained under the 
	  Ministry of Local Government and Rural Development.  1) The six Agencies 
	met at Swedru in the early part of the project implementation and came out 
	with what is now termed the ‘Consensus Option’. This is different from the 
	‘Preferred Option’ as suggested by the Consultant for institutional reform.
     It is worthy to note that in 2003 the Government had come out with an 
	Information and Communications Technology for Accelerated Development 
	(ICT4AD) Policy that sought to support the modernisation of the Civil and 
	Public Service through institutional reforms and deployment and exploitation 
	of ICTs to facilitate improvements in operational effectiveness, efficiency 
	and service delivery; and develop GIS applications to monitor and support 
	sustainable environment usage in cases like land and water.  It is against this background that a consultant was recruited to suggest 
	the preferred institutional reform option after consultation with all 
	stakeholders including civil society organisations, the private sector and 
	traditional authorities. Figure 2 indicates the structure of the preferred 
	option. It is not the intention of this paper to delve into too-much detail 
	on this structure. The paper will only address some aspects to give the 
	necessary perspective to the objectives set here. It is important to 
	recapitulate, however, that major problems to be overcome in implementing 
	LIS in Ghana’s lands sector agencies will be organisational, managerial and 
	human based and this explains why a lot of space has been given to 
	institutional issues in this paper. 
 Source: Grant, 2004Figure 2: The Land Administration Structure proposed by LAP the 
	Consultant
 In Figure 2, a number of key features are easily recognisable:  
      the Land Policy Council (now the Land Sector Policy Committee (LSPC) 
	  of LAP) is expected to provide policy advice on National Land Policy to 
	  the new Commission; the Steering Committee functions for the LAP will be 
	  conducted by a Committee of the Land Policy Council;a One-Stop-Shop (Estate Settlement Bureau (ESB)) is to be adopted 
	  where clients could have all requests on land met at a point of call. This 
	  is to be interfaced with a Land Rights Adjudication Tribunal where the 
	  outcome of all transactions and any Alternative Dispute Resolution or 
	  conflict resolution may be provided subject to appeal to the Tribunal;National Spatial Data Infrastructure (NSDI) where an integrated 
	  national spatial information will be developed;Logistic Services Bureau (LSB) where all supporting services, legal, 
	  financial, public relations, management services and corporate facilities 
	  will be housed; an Internal Audit Unit will be attached to the Board of Commissioners 
	  for appropriate tasking and auditing within the total agency;the existing Land Agencies will be reorganized into four operating 
	  departments: Land Registration Department, a Land Services Department, a 
	  National Survey and Mapping Department, and a Human Settlement Department 
	  (if TCPD is to be part of the One-Stop-Shop); andstaffing and pay scales of the Commission Secretariat and Operating 
	  Departments will be independent of civil service recruitment rules and all 
	  conditions of service harmonised.  Whilst the consultant thought it possible to achieve a complete 
	integration of land administration services along functional lines, which 
	will require the merging of some units and the elimination of others and 
	preferred the inclusion of the Town and Country Planning Department (TCPD) 
	within the MLF, the LAP is pushing for a linkage between the two whilst 
	still resourcing the TCPD under the LAP (see Figure 3).  
 Figure 3: The Land Administration Structure 
	proposed by LAP to Cabinet, December 2005 Again, the NSDI initially proposed by the Consultant to be part of the 
	new Lands Commission structure, has given way to a LIS unit that may be 
	linked to Ghana’s NSDI (NAFGIM) 2) 
	 that ought to be truly national, representing a whole-of-government 
	approach to gathering, sharing and presenting geo-referenced information; 
	and this is better placed under the National Development Planning Commission 
	or under the Office of the President. 2) Investigations at 
	the Environmental Protection Agency indicate that NAFGIM is now more or less 
	defunct and ought to be ‘resuscitated’.  The next part of this paper zeros in into the (Central Records) LIS 
	segment in Figure 3, examining in some detail LIS implementation issues. A 
	two-pronged approach is employed: firstly, a broad discussion on a GIS 
	co-ordinating mechanism for the lands agencies is established and a GIS 
	configuration at that level proposed. Focus is then directed to the agencies 
	to examine the envisaged structure and processes of GIS implementation in 
	the LAP and the role of the agency’s future implementation team. Thereafter, 
	the initial implementation requirements of the LCS including the 
	institutional arrangements for the GIS project implementation under 
	the project are considered, dwelling also on the role of GIS as a planning 
	support tool. Secondly, approaches and sources to learn best practices in 
	GIS implementation are provided as a checklist.  3. LIS PROJECT IMPLEMENTATION: THE RELEVANT ISSUES The LAP envisages a holistic approach in the introduction of GIS in land 
	sector agencies. Some co-ordinating mechanism has to be established for 
	these agencies in GIS implementation at the very outset, even before the 
	envisaged one-stop-service. A phased-out incremental approach is advocated. 
	Figure 4 shows a schematic framework for co-ordinating land sector agencies 
	as they currently exist. 
     Figure 4: Proposed GIS co-ordinating mechanisms 
	for the Agencies  Before Figure 4 is discussed, it is important to mention that a GIS 
	organisational model for the agencies would have to be based on the fact 
	that the LAP is gunning for the merging of the land agencies as one body. It 
	has, however, been noted by experts that the very nature of corporate 
	working (through the adoption of the enterprise model) was problematic and 
	that since its adoption may warrant major structural changes in 
	organisations involving huge financial outlays, the corporate/enterprise 
	model had never been actually used even by local authorities where they were 
	expected to be adopted widely (Campbell and Masser, 1995; Local Government 
	Management Board (1993); Reeve and Petch, 1999).  The proposition that, in the initial stage of implementation, each agency 
	should be re-engineered and strengthened as individual bodies since 
	re-engineering will involve creating centres of information about land 
	administration, land values and taxes et cetera involving the coordination 
	of organisational and technological change ought to be taken seriously. The 
	issue then would be ensuring proper networking arrangements between the 
	existing agencies (after re-engineering) under the GIS Coordinating 
	Committee that will operate as a Land Information and Management Advisory 
	Board, with links to Ghana’s SDI, NAGIM. GIS has a critical role to play in 
	this and whilst there is need for organisational reform, the ‘big bang’ 
	approach cannot be a viable option, technically. After the merger of the 
	agencies the above ‘departmental approach’ may metamorphosize into a ‘GIS 
	enterprise model’ but only after care consideration based on empirical 
	evidence.  Referring back to Figure 4, each agency will have to use appropriate 
	suite of methodologies (for example Critical Success Factors 
	(CSF)/Performance Indicators (PI)) and others where appropriate 
	(constituting operational factors)) to determine its needs in relation to 
	the overall national need (need factors, that look at national GIS goals, 
	land as a resource, the role of custodians of such lands, the public as 
	stakeholders and issues relating to datasets) whilst being co-ordinated by 
	the GIS Coordinating Committee. The Committee is expected to oversee data 
	integration and ensure increased capacity for data sharing, instilling the 
	concept of information as a corporate resource into all the land agencies. 
	Each individual organisation’s long term plan must relate directly to the 
	long-term plans of the central government (LAP) it serves (Huxhold, 1991). 
	For GIS implementation, there should be clear lines of responsibility for 
	each participating agency and adequate incentives that allow work to be done 
	constructively to achieve the GIS project objectives.  What should the LIS configuration for Ghana’s land sector under the above 
	co-ordinating mechanism be like? It is suggested that it comprises three 
	basic sections namely a ‘land database’, a ‘spatial analysis and modelling’ 
	component and a ‘user products’ element. The land database may be divided 
	into three sections namely cartographic data files (maps), attribute data 
	file (descriptive data) and manual registers (see Figure 5 below).  Ideally, spatial analysis and modelling may have four sections. It would 
	utilise software with capabilities for vector and raster operations where 
	appropriate. It is important that standards exist to ensure effective and 
	efficient data sharing among agencies. Applications must conform to existing 
	practices and procedures simplified with the aid of expert systems and 
	numerical models where appropriate (Lai and Wong, 1996). A Data Base 
	Management System (DBMS) would be used for querying operations and 
	interpretation of data. It is expected that some manual systems such as 
	‘index’ filing would run concurrently with computer-aided information 
	systems.  Roles of the various departments must be spelt out early. For example 
	cadastral boundaries and topological base maps must be the responsibility of 
	the SD whilst land use maps must lie within the purview of the TCPD working 
	closely with SD as with all other agencies. The end result will be map 
	generation and generalisation (spatial data queries and analysis), 
	interpolation maps (land resource appraisals), querying procedures and 
	interpretation of the attribute data (DBMS), and prototyping and simulation 
	studies (expert systems and models) where appropriate.  
     Source: after Chidley et al. (1993)
 Figure 5: Proposed GIS configuration for Ghana’s land sector
 The first requirement is the automation of the agencies GIS 
    non-spatial database. “It is costly to collect, store and shift through 
	large quantities of unnecessary data. Hence, the most cost effective 
	approach is to collect only the data required for the specific tasks…” 
	Yaakup et al, 1995, p. 731). Non-graphical data in the agencies have resided 
	in files and are quite well indexed but most of this will still have to be 
	converted into digital format. It may be necessary to start with a simple 
	database like Microsoft Access and scale this up to Oracle in 
	the future. The building of spatial databases using ArcGIS, for 
	instance, with a customised interface can then follow at which stage 
	accurate master addresses or proper owner data sets would have been 
	obtained.  The next part of the paper dwells specifically on how implementation may 
	occur within those agencies. There is to be a GIS Project Team at the Head Office (headed by a 
	qualified but high-ranking officer (co-ordinator)), which is expected to 
	play an internal co-ordinating role and be the source of technical 
	information for all sections of the agencies. The team will encourage user 
	participation, develop local expertise, demonstrate the effectiveness of GIS 
	technology through research and innovation and liaise with NAFGIM on GIS 
	standardisation and networking issues. The GIS Departments at the regional 
	levels will help transfer GIS technology to the regions directly and 
	supervise the district offices. Both regional and district levels will be 
	responsible for GIS implementation and therefore are to be seen operational 
	units. At the district level, “NGOs by their nature of their field 
	presence, can potentially serve as vehicles to support the transfer of GIS 
	technology to the district administration” (Sahay and Walsham, 1996, p. 
	392).  It is to be noted in Figure 5 that this proposed GIS structure must be 
	integrated into the present agencies systems, headed by the respect Heads of 
	Agencies, as far as is practicable. What is to be addressed are the roles of 
	these Heads of the Departments after merger. Would it be practical to make 
	them GIS ‘experts/godfathers’ (Reeve and Petch, 1999) and GIS ‘Project 
	Co-ordinators’ as well? Another issue are the roles of the new Regional 
	bosses as the administrative heads of the regions. Do they become hybrid GIS 
	managers (Reeve and Petch, 1999)? In other words, do they all necessarily 
	have to be retrained to become the GIS experts at the highest level in the 
	head office and the regions in the long run? Even though this is highly 
	recommended, the principal actors and users of the GIS project must 
	themselves decide on this. In this respect, it must be acknowledged that GIS 
	is to be implemented in a context in which there are going to be differing 
	opinions and priorities that have to be harmonised. There is a need, 
	therefore, to devise mechanisms that aim at maximising synergy between the 
	different actors and users or implementers of the GIS project (Sahay and 
	Walsham, 1996). As a corollary, another critical issue is supervision of work in the GIS 
	units. Who supervises work at the agencies and what is to be the specific 
	role of the GIS Coordinating Committee? An allusion was earlier made to some 
	of these roles. However, it is important to state that each agency, that is 
	now administratively independent, is to have separate GIS teams whose role 
	it is to mainly develop “an appropriate set of methods for collecting, 
	analysing, storing and sharing information and subject these to technical 
	and [spatial] analysis” (Fox, 1991, p. 65). The Committee’s role will 
	then be catalytic only, focusing on pushing for renovations of existing 
	buildings to house the GIS units, ensuring training and appointment of 
	well-trained staff, scouting and purchasing and installing equipment 
	knowledgeably and seeking management support, among others. It is expected 
	to “either include, or allow for participation of local interest such as 
	private enterprises, community groups and non-governmental associations 
	concerned with spatial information for [land administration] purposes” 
	(Fox, 1991, p. 65). The Committee must ensure that there is standardisation 
	of data through constant contact with NAFGIM if revitalized.  Table 1 shows examples of GIS strategic planning and choices using a bar 
	chart that may engage the attention of the Committee. Arrows suggest that 
	activities are to be sustained for a lengthy time period. After installing 
	equipment, for instance, they ought to be upgraded periodically over a long 
	period. The comprehensive long-term plan of LAP of 15 years and above will 
	ensure that analyses and constant appraisal of the needs of the agencies 
	will be consistent with the individual goals of the agencies and thus 
	prevent unrealised expectations and disappointments (Huxhold, 1991). 
	Appointment of well-trained staff, for instance, can begin shortly before 
	feasibility study is completed and before GIS application starts. The 
	acquisition and installation of GIS must be approached with a strategic plan 
	and choices made under a stable management environment to ensure 
	sustainability (de Man, 1996; Madziya et al., 1989; Geertman and Stillwell, 
	2002).  
     Table 1: Example of some national GIS strategic choices using a bar 
	chart
 
     Table 2: Conditions and requirements associated with GIS strategic 
	choices
 It is hoped that the first three years of GIS implementation will be 
	devoted to training of core staff abroad, providing a LAN to all agencies 
	whilst training in-house. Collaboration with other (African) GIS 
	laboratories is recommended and a maintenance culture should be cultivated 
	and sustained throughout the project’s life span.  Table 2 above shows the conditions and requirements associated with the 
	choices as indicated in Table 1. In the appointment of staff, whilst is may 
	be necessary to get appropriate job descriptions like the ‘systems 
	administrator’ in the initial stages, because the agencies would want to 
	develop their own applications in future, ‘computer specialists’ may later 
	to be seen as ‘experienced advisors or facilitators’ rather than as experts 
	leading the process (Reeve and Petch, 1999).  The next part of this paper relates the agencies to the national 
	strategic plans and choices elaborated above. Some guided steps are provided 
	to determine the readiness of the agencies for GIS use (Wiley, 1997).  The development of GIS must be tailored to suit specific organisations as 
	objectives and circumstances vary and each approach would therefore require 
	a different plan and treatment. A sequence of six steps has been found as 
	useful guide in the case of the Agencies. Each step provides a specific 
	activity, or a set of activities and their outputs provide information for 
	subsequent steps. Constraints to the introduction to GIS may be social, 
	economic, environmental or institutional or even legal and the design of any 
	interventions must be explicit. Interventions must recognise the capacity of 
	government, the agencies and staff to implement them and the resources 
	available must be specified early (Fox, 1991).  Step one: The agencies must have proper organisational structures. They 
	are expected to have layouts of office space and capacity to ensure the 
	suitable placement of equipment and easy physical circulation of staff. The 
	present structures in some agencies appear to create congestion. A long-term 
	approach of creating suitable accommodation should be included in strategic 
	planning of the agencies, including determining the agencies institutional 
	constraints on GIS use. LAP is expected to address these. The agencies 
	should, however, each have revised organisational charts detailing hierarchy 
	of responsibilities and clearly defined roles. It is worthy to note that it 
	was not until 1998 that an attempt was made under the prompting of the Civil 
	Service Performance Improvement Project (CSPIP) for any of such agencies to 
	have such charts.  Step two: The agencies must ensure that there are data standards for 
	their operations. Standards may consist of GIS guidelines on both spatial 
	and non-spatial data usage. Standards include the quality, reliability, 
	classification, accuracy and resolution of graphical and attribute data. The 
	agencies are expected to have good basic standards that can facilitate the 
	integration of other agencies’ data resources, ensuring accurate data sets 
	and maps.  Step three: The appropriate staff (with requisite training) must be 
	available (Fox, 1991; Edralin 1991). Computer specialists would be needed to 
	provide network support (support advisors) (Reeve and Petch, 1999). Drafters 
	and cartographers must be involved from the very beginning as they would be 
	expected to conduct updates and ensure maintenance to the database. The 
	transfer of trained staff should be done with some circumspection as 
	unplanned transfer of key project staff would create implementation 
	difficulties (Sahay and Walsham, 1996).  Step four: The agencies must have appropriate funding. Investments in GIS 
	require the need for availability of adequate funds for maintenance, 
	upgrades and updates of equipment and software. Future budgets must start 
	with current budgets and the agencies must find out what it is spending now 
	on information management and project into the future (Wiley, 1997). The 
	public and other users must pay for services provided to recover partial 
	expenses of the GIS development.  Step five: The agencies must create and have a maintenance culture. It is 
	pertinent to note that ‘the Ghanaian has no maintenance culture’ and 
	therefore programmes to ensure that all equipment remain functional at all 
	times is critical to GIS operations. An Estate Manager with knowledge in 
	facility management, a Database Administrator and a Systems Administrator 
	responsible for maintaining the system in a continuous operational mode, 
	among others, must be employed.  Step six: The agencies must ensure data sharing. Since this would be the 
	agencies first attempt at seeking data integration with other agencies, they 
	must embrace the policies on data standards and sharing; and the role of 
	NAFGIM as a ‘SDI and Clearing House unit’ in Ghana is crucial in this 
	respect.  The above six steps and the detailed procedures, are by no means 
	exhaustive, and should not be followed rigidly or sequentially as they are 
	not to be seen as linear. They could be varied and adapted to make the best 
	of every situation at any one point in time. What is important is to 
	understand the purpose of each step or detailed procedure and modify or 
	change them to suit specific circumstances. It is not being projected here 
	that without these requirements, GIS cannot be initiated as these are only 
	guides for effective implementation of GIS in the agencies at the 
	micro-level.  With GIS, as with any planning support systems, the agencies must list 
	their GIS tasks and identify staff and users who will operate the system, 
	set out the resources needed and estimate the time needed to accomplish 
	various tasks and activities. They must also have on their drawing boards, 
	which tasks are to be completed before others are commenced, draw up work 
	plans for their projects as a whole, draw individual personal work plans and 
	allocate money and equipment appropriately. In much more detail, they must 
	arrange administrative matters and logistics well in advance such as 
	checking and arranging security clearances for staff and equipment in the 
	use of maps and computers. They must budget for staff, equipment and 
	transport costs, provide and co-ordinate technical support in consultation 
	with LAP and make provisions for contingencies and iteration of steps in the 
	GIS planning process (FAO, 1993).  The GIS projects must be made to evolve and systems development must take 
	place in an incremental manner (Sahay and Walsham, 1996). On this score, it 
	may not be too appropriate to begin with a critical path analysis as changes 
	are expected to occur frequently. Based on the concept of a preceding 
	activity, a critical path analysis is a task which has to be completed 
	before another can be started (FAO, 1993). However, a detailed work plan 
	(e.g. a planning table or bar chart) as indicated above, when followed but 
	underpinned with modifications and innovations as changes would allow, can 
	be an invaluable tool to GIS implementation success in the agencies.  What issues are to guide the agencies in implementing GIS? The next part 
	of this paper will be devoted to actual experiences of GIS implementation 
	findings and their sources to help learn useful lessons. This operates as a 
	checklist for GIS implementation (see Table 3 below). It has become 
	imperative to learn from best practice and experience in GIS development so 
	as not to be seen to be reinventing the wheel.  
      
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            Lessons reported about institutions or individuals in GIS 
			implementation |  Madziya et al. (1989): 
      political support is critical;public organisations need low-risk GIS solutions; andacquisition must be approached with a strategic plan.  Rourk (1989): 
      institution process flows to be altered or replaced by the GIS must be 
	  well understood;employees must be involved in the development; andlines of communication among developers, users and management must be 
	  established.  Levinsohn (1989): 
      all agencies affected should be involved early in the process;full range of key decision makers, line managers and technical staff 
	  should be involved throughout;executive commitment is highly important; andconsensus building is required as opposed to implementation by 
	  directive.  Fox (1991): 
      failure to adopt a new technology because of constraints has 
	  consequences and foreseen consequences can become constraints;culture of government organs strongly influence the adoption of 
	  information technology;establishment and operation of these systems require a large number of 
	  specialist with broad experience and knowledge; andorganisations are affected by their structure and order.  Sahay and Walsham (1996): 
      balance between technical and social;transitions to GIS are made in a gradual rather than an abrupt manner;actors must work together as a team for the progress of the project; 
	  and develop mechanism that maximises synergy between actors.  Campbell (1994):Four factors that enhances successful GIS implementation:
 
      simple applications fundamental to the work of potential users;user directed implementation involving all stakeholders;awareness of the limitations of the organization; andhigh degree of organisational stability or the organisation’s ability 
	  to cope with change.  Lai and Wong, (1996):There must be:
 
      simultaneous adjustments between users practices and technological 
	  evolution;changes in operating procedures, service provision and power relations 
	  in organisations;integration of local (indigenous) knowledge and established 
	  (exogenous) knowledge;standardisation of development visions to gain common ground among 
	  major participants;progress toward achieving systems that are easy to use; andlong-term development that requires continual funding and elaborate 
	  support infrastructure.  Speer, (1997): 
      the presence (or absence) of ‘project champions’ will likely dictate 
	  the success (or failure) of the project.  Reeve and Petch, (1999): 
      GIS project leaders need to be sensitive to the nuances of the 
	  organisation in which they work; andPeople are the key to GIS success.  Nebert (2001): On the concept of SDI 
      ensure key government, commercial and value-added data/related service 
	  providers are represented as key stakeholders in the development and 
	  implementation of national SDI;collaboration of government data suppliers on coordinated, supportive 
	  policies that relate to spatial data access and distribution including 
	  availability of free data, pricing, copyright and use/integration of 
	  electronic commerce;an access infrastructure and policy that is non-threatening to 
	  stakeholder mandates;sustainable long term business models;early and clear indication of the role of the private sector;early marketing and promotion of the entire SDI programme;awareness and adoption of international standards; organisations must prioritise their data; organisations to collect metadata a little at a time; andorganisations must publish their metadata using OpenGIS Consortium 
	  Catalogue Services Specification.  Geertman and Stillwell, (2002) 
      characteristics of the policy context (e.g. democracy or dictatorship) 
	  influence the preferred technology and the way it is used.  Dunn, (2002) 
      appropriate uses of GIS were those that consider first the political, 
	  social and institutional context before providing technical evaluation; 
	  andthose projects that are most likely to fail are those in which 
	  technocratic ‘quick fix’ approaches are adopted.  Karikari, Stillwell and Carver (2003a) 
      the successful initiation [and implementation] of GIS pilot 
	  projects by Ghanaian experts will depend on a strong financial base 
      and a strong management support (with GIS champion(s) playing vital 
	  roles);strong management support and strong financial base 
      would indicate the readiness for GIS use [and implementation];the readiness for GIS [implementation] would depend on the 
	  political and economic situation of the country with donor countries 
	  playing catalytic roles; andany successful GIS prototype or pilot must be well 
      documented to ensure continuous funding (from within) and 
	  therefore ensure sustainability. Karikari, Stillwell and Carver (2003b) 
      if NAFGIM is it to ensure the full realisation of the potential of 
	  geospatial information technologies, then it must resuscitated and made to 
	  develop a strong business case and have an aggressive campaign to sell the 
	  concept of SDI in Ghana. 
      
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          Table 3: Typical examples of GIS 
		  implementation findings to help learn useful lessons |  4. RECOMMENDATIONS Ghana’s Land Sector Agencies must: 
      determine that envisaged LIS pilots are administratively workable with 
	  the view to involving the ultimate end users (the public and custodians of 
	  land); have a phased approach, starting with research or adaptive work 
	  (involving these pilot projects) that is scaled up subsequently as 
	  experience demands, before a full-scale application is embarked upon;involve requisite staff from the outset;ensure that prospects are reasonable that adequate funding will be 
	  available from within (current budget) and if needed from without 
      (LAP financial assistance);improve their performance through more stable appointment policies;reassess the staff strength with the view to rationalising their 
	  structures and promoting competent professional staff on the basis of 
	  merit;clarify their obligations and prerogatives with the objective of 
	  ensuring accountability of management;give a sustained effort at building up their information systems and 
	  analytical capacity through human resource development and research;evolve strategies aimed at removing or reducing corruption to improve 
	  their image; improve conditions of service and pay levels;retrain professional staff to cope adequately with work processes 
	  through a focused and continuous training programme (including study 
	  tours/conferences) in IT, GIS and land related courses;create sinking funds or revolving funds from the very outset to be 
	  replenished periodically, purely for maintenance of equipment and 
	  back-ups;have an internal independent audit teams;ensure that charges on services provided are determined by the 
	  interplay of the forces of supply and demand as far as practicable;improve financial performance by removing or reducing waste, raising 
	  operating efficiency, exercising better control of inventories and 
	  improving billing and collection of ground rents among others;set milestones, pausing and ascertaining reasons for successes chalked 
	  and problems encountered; and have these well documented during and after 
	  each pilot’s implementation stage;recognise that appropriate staff with training in IT and GIS will be
      sine qua non in their work processes and in the successful 
	  implementation of the LAP;recognise that once trained, such professionals need to be motivated 
	  to stay in LC through incentives and good remuneration;recognise that cultural change is needed if LAP is to be successful;consider making data analysis on land data part of the agency’s 
	  mission;acknowledge that Ghanaians lack a maintenance culture and recognise 
	  that the ‘triad’ in IT are hardware, software and expertise; and 
	  that maintenance of equipment and upgrading of software and back-ups must 
	  be planned from the very outset and carried out promptly following 
	  well-planned maintenance schedules;watch attitudes; andconcentrate on the Big Picture (LAP).  It is recommended that LAP itself be repositioned: 
      LAP should restrict itself to facilitating and monitoring the project. 
	  (It should ensure project management/control, monitoring and evaluation 
	  only);components of LAP, with the exception of Component 4 (dealing with 
	  monitoring and evaluation and project management), must be headed by 
	  Agency Team Leaders based as much as possible on current mandates. Agency 
	  Team Leaders must be empowered;implementation must occur at ‘Implementation Agency’ level where all 
	  pilots, including GIS ones, must be done: There is the need, in this 
	  regard, to develop a deep sense of ownership by making use of the LAPs 
	  Regional Co-ordinators as far as practicable; andLAP must resource and strengthen the Agencies and relevant 
	  stakeholders by providing sustained logistical support, material and human 
	  resources development. Procurement must be decentralised to these agencies 
	  as far as practicable). 5. CONCLUSION The underlying concern in this paper is that land must be better managed 
	in Ghana, and this involves a better land-information management, the 
	monitoring and modelling of such phenomenon as land use change and 
	encroachments. In this context, it is observed that the successful 
	implementation of GIS to support land administration in the lands sector in 
	Ghana will be confronted with a series of challenges: the need to provide 
	frameworks within which GIS can evolve as a tool in an orderly way in the 
	Land Sector Agencies; the need to find ways to democratise GIS in land 
	administration and management systems and structures within Ghana; the need 
	to generate designs that are innovative and practical so they will meet 
	specific land sector needs; and the need to provide support infrastructure 
	and services that will enable GIS to operate effectively and efficiently in 
	the lands sector in relation to other sectors. Each of the agencies will 
	have to be re-engineered, at the very outset, to improve efficiency and 
	effectiveness in the delivery of services that are provided to the user. 
	This calls for the urgent need to identify weaknesses, bottlenecks, 
	inefficiencies, duplication, threats and opportunities in respective 
	agencies. On this note, the agencies must recognise that major problems to 
	be overcome in improving land information practices will be organisational, 
	managerial and human based. It is the way in which the responsibility for 
	land data is to be allocated and distributed between institutions, how 
	records are to be kept and administered and on the skill and education of 
	the people who are expected to run these systems that would determine their 
	success and failure, and not the technology employed (Karikari et al. 2005, 
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	  Sustainable Urban and Regional Planning: The Malaysian Case. Proceedings 
	  of Geoinformatics ‘95, Vol. II, Hong Kong, 26th - 28th May, 728-736. BIBLIOGRAPHY Dr Isaac Bonsu Karikari is a Principal Lands Officer with the 
	Lands Commission, Accra. He is a Core Team Member (Advisor on Land 
	Administration) to the Millennium Challenge Account (MCA), Ministry of 
	Finance and Economic Planning, Ghana and the Lands Commission’s Team Leader 
	of the World Bank’s supported Land Administration Project. He is also the 
	Head of Geographic Information Systems, Training and Manpower Development 
	Unit of the Commission). He is an Associate Member of the Ghana Institution 
	of Surveyors, Chair of the Research and Development (R&D) Sub-Committee of 
	General Practice Division of that Institution; a Member of the Board of 
	Examiners (BOE) of General Practice Division; and Local Chairman, Scientific 
	Committee for the 5th FIG Regional Conference on ‘Promoting Land 
	Administration and Good Governance’, Accra, Ghana, March 9-12, 2006.  CONTACT  Dr Isaac Bonsu KarikariLands Commission Secretariat
 PO Box CT 5008
 Cantonments
 Accra
 GHANA
 Tel. + 233 21 777325 (office)
 Fax + 233 21 761840
 Mobile: + 233 24 3103439
 Email: 
    drisaackarikari@yahoo.co.uk
 
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