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    | Article of the Month - 
	  September 2010 |  Customary Tenure Institutions and Good GovernanceAnthony ARKO-ADJEI, Ghana and Jitske de JONG, Jaap 
		ZEVENBERGEN, Arbind TULADHAR, the Netherlands 
		 This article in .pdf-format
		(20 pages, 119 KB) 
		1) This paper is a peer reviewed paper prepared 
		for the FIG Congress 2010 in Sydney, Australia, 11-16 April 2010. At the 
		Congress it was presented by Prof. Jaap Zevenbergen in an invited 
		session about land governance in Africa. It gives good information about 
		customary tenure and good governance in Ghana, and could be of interest 
		to other African countries.
		
		Handouts of this presentation as a .pdf file Key words: Customary tenure institutions, good governance, 
		land administration, peri-urban areas, Ghana SUMMARY Although customary tenure institutions come under considerable strain 
		and their functions tend to be weakened by the existence of a statutory 
		institutional framework, many people in peri-urban areas continue to 
		rely on customary tenure arrangements for land delivery. These 
		institutions maintain their traditional power and social responsibility 
		to allocate the rights to use land, resolve conflicts, and carry out 
		overall management of customary land. Yet, little attention has been 
		given to whether or not the activities of these indigenous institutions 
		meet good governance objectives in land administration. This paper 
		analyzes key governance issues within customary land delivery and 
		presents a framework for assessing customary tenure institutions for 
		peri-urban land governance. The framework which is constructed on five 
		governance dimensions is built on an empirical study in three peri-urban 
		customary areas in Ghana and literature from other areas. We conclude 
		that while indicators of other qualities may be also important, measures 
		of efficiency and effectiveness in land delivery processes, equity in 
		distribution and allocation of land resources, accountability of 
		stewardship, participation of community members in land management 
		activities and decision-making, transparency and access to information 
		are essential to any complete assessment of good governance in customary 
		land delivery processes.  1. INTRODUCTION Since the UN declaration of the Millennium Goals for Development in 
		2000, ‘good governance’ as a concept has been on top of the agenda of 
		the development discourse, influencing many policy objectives of 
		governments and international organisations all over the world. There 
		are now clear indications that both governments and donors are 
		recognising the importance of governance in attaining sustainable 
		development goals. However, the emphasis given to different aspects of 
		sound governance varies in different settings, and also depends on the 
		focus of the organisations.  Over the last decades, many international organizations through 
		several campaigns have given increasing attention to the importance of 
		introducing good governance principles in land administration (LA) 
		projects. These global campaigns are necessary from the fact that 
		governance in land tenure and administration cannot be separated from 
		governance in other sectors (FAO, 2007). Where governments are not 
		committed to democracy, the rule of law and human rights, it will be 
		difficult to improve governance of land tenure and administration. Many 
		of these campaign initiatives have been influenced by the World Bank, 
		UN-Habitat, FAO, UNDP and FIG (UNDP, 1997; UNCHS-HABITAT, 2000; FIG, 
		2001;2004; UNDP, 2006; UN-HABITAT, 2007). These campaigns cover a wide 
		range of issues cutting across the different governance dimensions, even 
		though they have their own objectives. The campaigns underline security 
		of tenure and access to land as important factors for improving the life 
		of the poor and achieving sustainable development (Zimmermann, 2006).
		 Despite much colonial legislative influence, customary authorities 
		continue to play a prominent role in many parts of Africa. Many 
		peri-urban cities still depend on customary tenure arrangements for land 
		delivery. Customary tenure institutions administer virtually all the 
		land in these areas, even where the demand for land transactions and 
		more formal property rights are rapidly increasing (Deininger, 2003). 
		The institutions still maintain their traditional power to allocate land 
		and provide land for many people and for many purposes. They interact 
		with statutory institutions in the administration of customary land. 
		Furthermore, customary tenure institutions have introduced several 
		innovations in land delivery processes as a way of reaffirming their 
		control of land and to be adaptive to the statutory systems (Arko-Adjei 
		et al., 2009). These are reasons why some schools (Fourie, 1998; 
		Deininger, 2003; Ho, 2009; Toulmin, 2009) are seeking for decentralising 
		land administration (LA) to the local level and for developing local 
		institutional capacity to enable them manage their own lands. These 
		scholars argue that customary tenure institutions are a preferable 
		option to reinforce accountability, to ensure low-cost land delivery and 
		to achieve equity. Their argument has support from the fact that 
		customary tenure institutions are built on structures and procedures 
		that are open to public scrutiny and amendment and therefore more 
		sensitive to the local conditions (UN-HABITAT, 1996). For example, 
		Kasanga and Kotey (Kasanga and Kotey, 2001) argue that customary tenure 
		institutions in Ghana are able to guarantee accountability to the local 
		communities and villages more than the state land management mechanisms.
		 Nevertheless, the superimposition of state management institutions 
		has stunted customary tenure institutions and disabled them to 
		effectively manage their lands (Kasanga and Kotey, 2001). Consequently, 
		these institutions have not been able to evolve to the extent that they 
		can cope with the speed, volume, diversity and complexity of land 
		management issues in peri-urban areas. Several reports from peri-urban 
		areas in Africa indicate that when customary land transactions become 
		increasingly monetised, important issues of effectiveness, equity and 
		accountability are raised (Ubink, 2007; Toulmin, 2009). Particularly, 
		customary land delivery activities are marked by abuse of power, land 
		grabbing, conflicts, evictions, tenure insecurity and lack of 
		accountability of stewardship. This involves important land governance 
		issues that require critical assessment, especially if the institutions 
		required for administering land are to be built on the institutional 
		framework of customary tenure. We argue that since the customary tenure 
		institutions are at the entry point of both customary and statutory land 
		delivery processes, it is appropriate to extend good governance 
		assessment in LA to the customary tenure institutions. Assessing 
		governance in customary tenure institutions presents an opportunity for 
		holistic diagnosis and improvement in LA, which otherwise would not be 
		possible if limited to only formal institutions and legislations. In 
		this study’s context, the term ‘customary tenure institutions’ is used 
		to describe a system of authority in charge of managing customary land. 
		Such institutions are constituted by chiefs, councils of elders, 
		indigenous courts and steering committees who are responsible for 
		regulating access to land, managing conflicts and security among 
		community members, regulating settlements, and recording and maintaining 
		land records.  Starting from these considerations, the goal of this study is to 
		analyze the current customary land delivery processes in peri-urban 
		areas and to develop a framework for assessing land governance in the 
		customary tenure institutions. Although LA covers a number of functional 
		areas (Enemark, 2005), this paper highlights the land tenure aspects in 
		the assessment of the customary tenure institutions. The argument in 
		this paper is outlined in three stages. First, it outlines some key 
		governance concepts and related issues in LA. Second, the paper outlines 
		some important governance issues arising from the field study conducted 
		in three peri-urban customary areas in Ghana and also from literature to 
		illustrate why governance in customary tenure institutions needs to be 
		considered. Third, based on the findings, the paper discusses issues 
		that can be considered when assessing good governance in customary land 
		delivery. The framework discusses efficiency and effectiveness of the 
		customary tenure institutions for providing tenure security and dispute 
		resolution, transparency and accessibility to information, equitable 
		distribution of land resources, participation, and accountability of 
		stewardship.
		 2. GOOD GOVERNANCE AND LAND ADMINISTRATION Nowadays, governance does not only occupy a central state in the 
		development discourse but it is considered as a crucial element to be 
		incorporated in development strategies (Zimmermann, 2006). The discourse 
		of governance and its emphasis is generally influenced by the policy 
		objectives and the context within which it is being applied. According 
		to FAO (2007), on the one hand, for those who see authority and power in 
		society vested in many institutions, governance reflects the role of the 
		private sector and civil society in decision-making alongside that of 
		the government. On the other hand, for those who see the view of 
		governments restricted to how the state serves its citizens, governance 
		is seen from how officials and public agencies acquire and exercise 
		power and authority to determine public policy and provide public goods 
		and services. Simply put "governance" means the process of 
		decision-making and the process by which decisions are implemented 
		(UN-ESCAP, 2009). In the civil society, governance inheres cooperation 
		between civil and political societies and between the state and its 
		citizens (Roy, 2008). Hydén and Mease (2004) further elaborate on 
		governance as “the formation and stewardship of the formal and informal 
		rules that regulate the public realm, the arena in which the state as 
		well as economic and societal actors interact to take decisions”. In 
		this paper, we use governance as defined by FAO (2007) as the process of 
		governing:
		 “It is the way in which society is managed and how the competing 
		priorities of interests of different groups are reconciled. It includes 
		the formal institutions of government but also informal arrangements for 
		achieving these ends. Governance is concerned with the process by which 
		citizens participate in decision-making, how government is accountable 
		to its citizens, how society obliges its members to observe its rules 
		and laws”  Good governance therefore relates to the way important decisions are 
		made by the society, organisations or groups of persons and it 
		encompasses the choice of persons to participate in such decision-making 
		as well as who and how to render accounts of the entire process and 
		stewardship. According to the former UN Secretary General Mr. Kofi 
		Annan, “good governance is perhaps the single most important factor for 
		eradicating poverty and promoting development” (cited in Graham et al., 
		2004). Since land is one of the four basic factors of production (i.e. 
		land, labour, capital and entrepreneurship) and characteristically fixed 
		in supply, it requires maximum attention through prudent administrative 
		practices.  The need for good governance in LA is influenced by increasing 
		incidences of tenure insecurity and land conflicts. The recent 
		privatization and liberalization of the property/land market, and the 
		increasing demand and competition for land have given rise in many 
		developing countries to high insecurity of tenure in many areas (Bell, 
		2007). The sources of tenure insecurity are very complex and can be 
		linked to many factors (Wily and Hammond, 2001). Several reports from 
		many areas in sub-Saharan Africa indicate that the vulnerable in the 
		society, especially indigenous farmers and urban poor have been forcibly 
		evicted from their land as a result of urban development (Toulmin and 
		Quan, 2000; Ubink, 2008). Similarly, Zimmermann (2006) reports that 
		millions of women around the world suffer abuses of their equal rights 
		to own, inherit, manage and dispose of land. According to Zimmermann, 
		efforts to recognise women’s rights in land have been met with 
		formidable resistance because of patriarchal control in land tenure. 
		Furthermore, illegal grabbing of land has also become a common practice. 
		The land of vulnerable ethnic minorities is grabbed to enable illegal, 
		or government-sanctioned concessions to proceed (Bell, 2007). The rich 
		and powerful people in society claim land of others, thereby causing 
		land disputes and conflicts (Mathieu, 2006). Furthermore, tenure 
		insecurity may result from the formalisation of customary tenure through 
		land registration. Land registration based on the titling of customary 
		land gives security of tenure to few and insecurity to many others who 
		have other interests in the registered lands (Toulmin and Quan, 2000; 
		Österberg, 2002).  The above highlighted problems have been attributed to weak 
		governance in the various institutions in charge of administering land 
		(Magel and Wehrmann, 2001; Zakout et al., 2007). Particularly, in recent 
		times, LA activities have been associated with bribery and corruption, 
		especially in the developing world (Van der Molen and Tuladhar, 2007). 
		The major contributing factors to bribery and corruption are poor 
		remuneration of civil servants (Bell, 2007) and lack of rule of law 
		(Zimmermann, 2006). Bribery and corruption tend to benefit power holders 
		- political elites and government officials more than the poor and 
		vulnerable groups (Bell, 2007; Van der Molen and Tuladhar, 2007). 
		Furthermore, weak governance has been linked to lack of comprehensive 
		regulatory framework governing security of tenure, insufficient or 
		incoherent and improperly enforced legal provisions, lack of 
		transparency and access to information, inequity and unfairness, lack of 
		accountability, irresponsiveness of institutions to the plight of land 
		users and inability for citizens to participate in land governance 
		(UNDP, 1997; FIG, 2004; UN-HABITAT, 2004; UNHS and Transparency 
		International, 2004; UNDP, 2006; FAO, 2007; UN-HABITAT, 2007). For 
		example, weak governance distorts decision-making processes of public 
		officials entrusted in the people’s best interest and brings about 
		inequality which in turn impedes economic development (Zimmermann, 
		2006). Similarly, slow and bureaucratic procedures and high cost for 
		services makes LA institutions and judicial services only accessible to 
		the rich in society. Since LA is aimed at improving tenure security, it 
		is important therefore that institutions in charge of administering land 
		promote good governance principles so as to protect property rights of 
		individuals and groups, particularly vulnerable groups such as the poor, 
		women and indigenous farmers (Zakout et al., 2007).  In addition, the development of the World Bank’s supported land 
		related projects indicate that since the year 2000, the Bank’s attention 
		has been focused on institutional reforms to promote good governance 
		(Bell, 2007). Many of these land reform projects explicitly deal with 
		issues of corruption, accountability, efficiency, transparency and 
		development of good governance monitors and spatial data 
		infrastructures. With most of these land reforms activities in 
		developing countries being funded by the World Bank, IMF and other donor 
		agencies, it means that governments who show elements of good governance 
		are likely to benefit from these financial institutions and attract 
		investments. Other global governance campaigns (UNCHS-HABITAT, 2000; 
		UNHS and Transparency International, 2004; FAO, 2007) also recognise 
		that quality of land governance is the most important factor for 
		eradicating poverty and for improving tenure security. In these 
		campaigns, the argument is that clear and transparent rules, efficient 
		processes, access to land information, improved tenure security for the 
		poor and reduction of corruption have a direct link to achieving 
		sustainable development goals.  It is evident from the literature discussed above that governance in 
		LA can be assessed based on several dimensions. However, governance 
		issues in customary land delivery take a different form. Therefore, 
		extensive studies are needed in order to develop a framework for 
		assessing governance in customary tenure institutions. 
		 3. LAND GOVERNANCE ISSUES IN PERI-URBAN CUSTOMARY AREAS OF GHANA
		3.1 Study area and methods  This study aims at assessing whether customary tenure institutions 
		meet good governance objectives in land administration. To do so, we 
		used the case study research design. A case study approach was deemed 
		appropriate for this study because it is well suited to investigate the 
		interaction between phenomenon and their real-life context (Yin, 2003). 
		It is also an appropriate method for descriptive studies where the goal 
		is to describe the features, context and processes of phenomenon (Yin, 
		2003), which is the purpose of this study.  Three customary areas in Ghana were selected as case study to provide 
		empirical evidence to highlight the key governance issues within the 
		institutional arrangements of customary land delivery. These are 
		Japekrom stool land, Tamale skin land and Gbawe family land. The areas 
		were selected based on the diversity in the structure of the customary 
		institutional setup and varying land use actors. In addition, the areas 
		were chosen for fair representation of the three types of land owning 
		groups in Ghana, and to determine whether the perceived problems 
		highlighted are a growing national problem. The tenure systems of the 
		study areas blend elements of customary systems with statutory systems. 
		In other words, users gain access to land through a blend of “customary” 
		and “statutory” arrangements. Access to customary land is governed by 
		customary and statutory laws and controlled by both statutory and 
		customary institutions. The statutory laws contain provisions guiding 
		the management of all customary lands in the country.  In all the study areas, access to land and natural resources is 
		governed by rules that determine who can use the resources and under 
		what conditions. These rules are implemented by authorities that make 
		the rules and enforce them. These authorities whose legitimacy is drawn 
		from traditions are what we describe as customary tenure institutions. 
		The nature, responsibility and powers of the customary tenure 
		institutions differ in the three areas. In Japekrom and Tamale customary 
		areas, the institutions exist as an organised body in hierarchy headed 
		by “paramount chiefs” and manned by different levels of sub chiefs and 
		committees. In Gbawe customary area, however, the tenure institutions 
		exist as an autonomous body with four basic facilitating divisions 
		headed by the “family head”. Apart from the level of hierarchy, the 
		major difference in the organisational structure is the facilitating 
		divisions or committees that are set up in accordance with the needs and 
		aspirations of the land owing group. For example, Land Boards, Customary 
		Secretariats and Land Allocation Committees have been instituted to 
		manage all land related issues. This institutional setup dissociates 
		political chieftaincy from land chieftaincy, both of which were handled 
		by chiefs and family heads.  The study was conducted between September 2007 and January 2008. Due 
		to the exploratory nature of the study and secondly to get a deeper 
		understanding of the current land use and management systems in the 
		study areas, we used more discursive data collection tools (Yin, 2003) 
		to obtain information from the stakeholders. These discursive tools were 
		appropriate because it is suitable and easy to be understood by both 
		illiterates and literates. The tools also allow the use of follow-up 
		questions which provide a deeper understanding of the subject under 
		study. Different data collection tools were employed to obtain 
		information from a range of stakeholders. Two focus group discussions 
		were held in Gbawe, eight in Japekrom and eight in Tamale. The focus 
		group discussions were focused on chiefs and elders, land allocation 
		committees and unit committees in the communities (In the local 
		government system of Ghana, villages have unit committees whose majority 
		members are elected while few are appointed by government in 
		consultation with traditional authorities. They are involved in decision 
		related to education, revenue mobilisation, environmental monitoring, 
		etc). One oral narration was conducted in Gbawe, two in Japekrom and 
		four in Tamale. The oral narrations were conducted for some selected 
		elders to highlight the tenure system and the land delivery processes. 
		Semi-structured interviews/questionnaires on how landholders and users 
		(303) have conducted and participated in land acquisition processes, 
		land use, land transfer and the indigenous dispute resolution were 
		conducted. Questionnaires were used for selected land sector agencies 
		and private professionals (18) to understand their interaction with 
		customary tenure institutions. Secondary data (both published and 
		unpublished) was gathered through a literature study which helped to 
		understand the nature of the tenure system in the study areas. Thematic 
		and issue based content analyses were used to analyse the transcripts 
		and secondary information for answers to identify the key governance 
		issues. Based on these key governance issues, we created a framework for 
		assessing governance in customary tenure institutions (Table 1). The 
		framework describes the dimensions and the indicators that provide an 
		in-depth analysis of the customary land delivery processes and the 
		interaction between the institutions and other stakeholders.  3.2 Key land governance issues  Arko-Adjei et al. (2009) have discussed in detail the tenure changes 
		in peri-urban areas in Ghana. However, in support of the argument in 
		this paper we highlight here the critical areas that need to be 
		considered in developing a framework for assessing governance in 
		customary land delivery of peri-urban areas.  3.2.1 Access to land and security of tenure   Prior to colonisation, indigenous members of customary areas could 
		access land through the lineage system while non-community members 
		access land through grants of various forms. The study reveals that 
		individualisation and commercialisation of customary land have created 
		many tenure insecurity problems for both indigenes and settlers. Tenure 
		insecurity problems in customary land are complex and may stem from many 
		sources. Commonly among them are loss of usufructs rights, forced 
		eviction, divorce, and disenfranchisement as a result of cross cultural 
		marriage between matriarchal and patriarchal families which leaves 
		children without inheritance rights (Mahama and Dixon, 2006). The study 
		indicates that most indigenes that lost their land in Tamale and 
		Japekrom are farmers whose farmland gave way to residential 
		developments. These lands are given to settlers for residential 
		purposes. The farmers are compensated for only the crop they have lost 
		or with a residential plot. These indigenous farmers, whose livelihood 
		depends on farming, later sell the plot given to them and become 
		landless. The state may also be a source of tenure insecurity. According 
		to Wily and Hammond (Wily and Hammond, 2001) some indigenes in Ghana 
		have lost their land to the state through compulsory acquisitions 
		without compensations. According to the report, compensation on land 
		claimed by the government over 30 years has not been paid to the 
		affected persons. Migrants and tenants find it difficult to access land 
		or have to do so on severer conditional terms, for a shorter period and 
		for payments which are often equivalent to having purchased the land 
		outright (Cotula and Chauveau, 2007). Several other reports on secure 
		tenure show that the pressure from increasing demand and competition for 
		land has in several developing countries led to tenure insecurity for 
		disadvantaged groups (Kasanga and Kotey, 2001; Wily and Hammond, 2001; 
		Ubink, 2007; Zakout et al., 2007). For example, Kasanga and Kotey’s 
		report from peri-urban Ghana revealed that widows and divorced women who 
		lost their agricultural land were not compensated.  3.2.2 Fluidity of customary laws Our earlier study revealed that manipulation of customary laws is 
		another important source of tenure insecurity. Fluidity of the customary 
		laws gives room for manipulation of various customary rules that seek to 
		protect subsistence and security of the group/community ownership. Some 
		chiefs and elders coalesce into interest groups that re-interpret the 
		customary laws to support today's opaque, inequitable and somewhat 
		convoluted system of customary LA. Similarly, in Ubink’s (2007) study 
		conducted in peri-urban Kumasi, Ghana, she observed that “some chiefs 
		claim that land belongs to the royal family in which the chief heads and 
		that the royal family had only given out the land for farming purposes, 
		to temporary caretakers, and can reclaim it when its use is changed 
		without any need for compensation”. Furthermore, lack of documentation 
		or codification of customary laws allows people to interpret them the 
		way that suits them.  3.2.3 Land grabbing and informal land markets 
		  Although it is claimed that customary land cannot be 
		sold or completely be alienated, land sales have become more or less an 
		acceptable feature in peri-urban areas due to the fast developing land 
		markets in such areas. A broad range of varied contracts allowing access 
		to land between prospective developers and local land owing families and 
		chiefs exists in all the study areas. With these developments, 
		inheritance rights over land under customary tenure are no longer 
		guaranteed as many people belonging to the land owing families are left 
		to compete for less land (Amanor, 2006). This competition for land 
		creates land grabbing, informal land markets and conflicts. For example, 
		in the Japekrom customary area, indigenous members sell their farmland 
		in which they have usufructory rights without the knowledge of 
		institutions in charge of allocating and distributing the land. 
		Consequently, there have been severe struggles between indigenous 
		farmers and families on the one hand and chiefs on the other hand over 
		the right to convert farmland into residential use (Arko-Adjei et al., 
		2009). These forms of informal land markets coupled with the widespread 
		use of middlemen in customary land transactions have also been observed 
		in parts of Nigeria (Ikejiofor, 2006). Invariably, land developers are 
		likely to face high cost for the land acquisition processes in such 
		areas. This study observes that many settlers have lost their land 
		because they have acquired their land through the wrong person.  3.2.4 Access to information and services 
		  The study indicates that customary tenure institutions in all the 
		study areas are accessible to all persons. Therefore access to land 
		information and services is not difficult. However, the quality of 
		information to be accessed is always questioned. Until recently, land 
		delivery was oral and in many customary areas, there are no structures 
		for proper documentation, maintaining and recording land information. 
		Even where information is kept, it is distorted and disorganised, mostly 
		in the hands of individuals, thereby making it difficult to obtain 
		comprehensive and up-to-date information on land allocation and dispute 
		resolution (Interview with the Regional Stool Land Administrator, 
		Tamale, 15 December 2008).  3.2.5 Distribution of community resources Rights in customary land exist to protect all interest groups in the 
		land owning groups. It is the responsibility of customary leadership to 
		ensure that the proceeds from communal land are equitably distributed 
		among all community members (Ikejiofor, 2006). With land becoming short 
		in supply as a result of urbanisation, gender and intergenerational 
		equity has become a challenging issue in customary tenure systems 
		(McEwan, 2003). The question is whether the customary systems as they 
		exist today have strategies that protect different groups of today and 
		the generations to come? Whereas Olima and Obala (1999) report from 
		Kenya that within the community/land trust group land has been allocated 
		on the basis of need rather than financial ability, the situation in 
		some parts of Ghana looks different. Land resources get in the hands of 
		few people while proceeds that come from land sales are not used for the 
		benefit of the community. In many communities in sub-Saharan Africa 
		where patrilineal inheritance is practiced, women do not gain access to 
		land in their own rights.  3.2.6 Abuse of power and stewardship The object of customary land governance is that land is vested in 
		groups whose leader is entrusted with the responsibility of 
		administering their land for and on behalf of the entire group. Chiefs 
		and heads of families, clans and tribes are not in anyway permitted to 
		take any unilateral decision concerning the acquisition or occupation 
		and use of land or the utilisation of resources emanating from the land. 
		This structure of customary systems should make customary tenure 
		institutions accountable to local people because of strong kinship ties 
		(Clement and Amezaga, 2009). However, several authors suggest that 
		accountability in customary tenure systems diminishes especially where 
		these customary mechanisms for holding chiefs accountable have collapsed 
		(Toulmin, 2009). Under such conditions, customary authorities abuse the 
		power vested in them by exhibiting opinions showing that they no longer 
		hold a fiduciary position (Kasanga and Kotey, 2001). For example, Ubink 
		(2008) reports that in Ghana, some chiefs assume complete ownership 
		responsibility, and display tendencies to adopt landlord-like positions 
		with regard to customary land. They take unilateral decisions and in 
		many cases the activities concerning the land are executed without the 
		knowledge of the community members (Ubink and Quan, 2008). Some chiefs 
		and headmen abuse their responsibilities by allocating large tracks of 
		land to themselves or their associates, especially individuals who 
		provide them with money, beasts, alcohol and material goods and services 
		(Mugyenyi, 1988). In such areas, chiefs’ administrative roles in land 
		right transactions enable them to appropriate community members’ 
		interests for purely economic motives.  3.2.7 Land conflicts Although there is no immediate data available, land conflicts exist 
		in all the study areas. The main sources of conflict in these areas are 
		uncertainty of boundaries or allocation of the same piece of land to 
		more than one person. Uncertainty of boundaries occurs when the land 
		marks by which the real boundaries are defined no longer exist. These 
		conflicts can be linked to many factors like improper documentations, 
		weakening customary tenure institutions and their structures for 
		accountability and stewardship, manipulation of customary laws, land 
		grabbing and tenure insecurity. 
		 4. FRAMEWORK FOR ASSESSING GOOD GOVERNANCE IN CUSTOMARY TENURE 
		INSTITUTIONS A lot of work has been done in developing guidelines as to what 
		constitutes a good LA systems (Williamson and Ting, 2001). However, very 
		little has been done on developing criteria and indicators for assessing 
		governance in LA systems (Bell, 2007). Of all the good governance 
		indicators, the World Bank Governance and Doing Business Index by 
		Kaufmann et al. (2007), United Nations Development Programme Governance 
		Indicators (UNDP, 2006) and the UN Habitat Governance indicators (UNHS 
		and Transparency International, 2004; UNDP, 2006; UN-HABITAT, 2007) are 
		the most commonly used for international comparisons of state 
		performance and assessing governance in many projects in LA. To date, 
		the World Bank national indicators project and the UN Habitat Governance 
		indicators projects have perhaps been the most ambitious (Stewart, 
		2006). Since 1996, the World Bank has over the years in Governance and 
		Doing Business Index published good governance ratings, using several 
		hundred indicators addressing six key aspects connected to 
		accountability, political stability and rule of law, and control of 
		corruption (World Bank, 2006). Similarly, the United Nations Development 
		Programme Governance Indicators lists 33 indices of what may be broadly 
		considered national good governance indicators (UNDP, 2006). The UN 
		Habitat urban governance indicators project, on the other hand, 
		categorises and measures good urban governance into 26 indicators of 
		five categories (Stewart, 2006). These indicators assess the ways 
		individuals and institutions, private and public, plan and manage the 
		common affairs of a city. In addition, the UN Habitat Transparency 
		International Toolkit (2004) provides tools to support transparency in 
		local governance. The toolkit stresses that land information systems 
		have to be available with guaranteed open access. Furthermore, the FAO’s 
		land tenure studies provide guidelines on what the institute and its 
		many international collaborators have discovered are “good practices” 
		for a peculiar aspect of land tenure and administration (FAO, 2007). The 
		guidelines develop norms and guiding principles for institutions in 
		charge of land tenure and administration. All these indicators can be 
		grouped into the following governance dimensions; efficiency; 
		effectiveness; transparency, consistency and predictability; integrity 
		and accountability; subsidiary, autonomy and depoliticization; civil 
		engagement and public participation; equity, fairness and impartiality; 
		and legal security and rule of law. In the framework of assessing LA 
		systems from a global perspective, Burns et al. (2007) distinguish two 
		levels of governance assessments. In the top-level, the indicators for 
		the assessment should look at the policy and legal framework for LA. In 
		the second level, the framework recommends qualitative indicators for 
		assessing customary tenure and quantitative indicators for formal LA 
		institutions. Particularly, the qualitative indicators should address 
		the “legal recognition of customary rights and clarity of identity of 
		customary authority, boundaries of customary authorities and customary 
		rights”.  It is evident that governance in LA can be assessed through several 
		governance principles and indicators. Whichever combination of 
		governance criteria is used for the assessment, they mutually reinforce 
		each other and cannot stand alone (Kaufmann et al., 2007), and they 
		cannot be exhaustive and each shall be disputable (Stewart, 2006; van 
		der Heijden, 2009). However, the goals pursued, the object of the 
		evaluation and the context within which it is being applied should 
		determine what to measure and how to measure it. Although the issues cut 
		across customary systems, to our knowledge they are much related to 
		civil society, the performance of statutory institutions and the 
		regulations that establish them. Particularly, attention is given to how 
		LA institutions can be reorganized through policy reforms, institutional 
		developments and use of new technologies to deal with the issues related 
		to bribery and corruption, inaccessibility of information, bureaucratic 
		processes, rule of law and conflicting legislation, but not on how 
		customary tenure institutions should perform in order to meet good 
		governance objectives in LA. This means that specific indicators need to 
		be developed for assessing governance in customary tenure institutions. 
		These indicators can be used to compare customary tenure institutions 
		within a country and across countries. They can also be used to develop 
		policies and guidelines to streamline the activities of the indigenous 
		institutions.  From the empirical study and literature discussed above, issues 
		related to governance in customary land delivery revealed a number of 
		domains or variables which could be weaknesses or strengths of customary 
		land delivery processes. Specifically, the issues are related to access 
		and openness, participation, use of local knowledge, supremacy of custom 
		and usages, stewardship, ownership and control, accountability, fluidity 
		and flexibility of customary laws, equity, the institutional field, 
		policy, constitutional and legal dimensions and capacity of the key 
		actors of the customary tenure systems. These may be internal features 
		that form the core of the operations of the institutions and are 
		directly under their control or external features like land policies, 
		constitutional stipulations which influences the customary tenure 
		system. More importantly they give the general idea of what is important 
		to consider when developing a framework to assess customary tenure 
		institutions for land governance.  Though indicators of other qualities may be important, the study 
		focuses on efficiency and effectiveness, accountability, participation, 
		transparency and equity as essential to any complete assessment of the 
		customary tenure institutions. The choice of these dimensions from the 
		long list put up by various views on governance was based on the 
		following factors: 1) the dimensions selected were found to be common in 
		most governance literature, and touch on issues of critical importance 
		in customary land delivery in peri-urban areas; (2) they have adequate 
		bearing with governance in customary LA; and (3) to some extent, these 
		dimensions overlap and ensure a wider spectrum of governance issues 
		considered. For example, rule of law and responsiveness in customary 
		systems is much related to efficiency and effectiveness. Drawing from 
		the literature on governance and the empirical study in three customary 
		areas, the established links between the selected governance dimensions 
		and various characteristic of governance related to customary land 
		delivery are discussed below.  4.1 Efficiency and effectiveness  Because studies on customary land delivery are related to tenure 
		security, efficiency and effectiveness of the institutions to promote 
		tenure security for all land users are used as the main goal of the 
		assessment. Indicators like implementation of customary laws, measures 
		put in place to address tenure security, use of competent persons, 
		existence of a well-established information-desk, clarity of land 
		delivery processes; and enforcement of resolved land conflicts are 
		potential determinants of efficiency and effectiveness of customary land 
		delivery. The choice of these indicators is based on the argument that 
		efficiency and effectiveness require the formulation of strategies that 
		enable the production of results that meets the need of society 
		(Kaufmann et al., 2007), and the development of policies and programs 
		that enable delivery of high quality services and standards (FAO, 2007).
		 Efficient customary land delivery requires that procedures for land 
		allocation and dispute resolution follow due process as defined by 
		customary law. Customary tenure institutions need to develop new ways to 
		record and maintain land information that ensures improved service 
		delivery within reasonable time. Equally important is a well-established 
		information-desk that links customary authorities and land users, and is 
		much needed to ensure accessible land information. Procedures for land 
		allocation and conflict resolution should be clear and simple. When the 
		procedures are clear and land information is accessible, it gives less 
		opportunity for corruption. Effective customary land delivery ensures 
		that rights of all groups and stakeholders of the landholding groups are 
		respected and protected. Effectiveness also depends on the use of 
		competent persons to control every aspect of the land delivery processes 
		as to produce accurate work. It requires well-enforced customary laws 
		and regulations in land tenure and justice delivery. Effectiveness 
		requires that customary institutions enforce and respect community 
		decisions and the decisions taken to resolve land conflicts. Effective 
		customary delivery relies on professional advice from the statutory 
		institutions and other professional bodies. When customary laws are 
		followed and competent persons are used, the incidence of land conflicts 
		could be reduced, thereby improving the tenure security of all land 
		users.  4.2 Transparency and accessibility  Transparency and access to information have been sighted as solutions 
		to the increasing incidence of bribery and corruption associated with 
		resource management (UN-HABITAT, 2007). Transparency is built on the 
		free flow of information between stakeholders (Kaufmann et al., 2007) 
		and enables them to uncover abuses and defend their interest (UNDP, 
		1997). Transparency requires that processes, institutions and 
		information are directly accessible to those concerned with them, and 
		enough information is provided to understand and monitor them. Promoting 
		better access to information for all stakeholders, transparency 
		strengthens accountability of all actors (Piotrowski and Van Ryzin, 
		2007). Transparency is at the entry point to participation, 
		accountability and equity (UN-HABITAT, 2007).  Transparency and accessibility in customary land delivery means the 
		institutions that have been entrusted to keep information on customary 
		land should be accessible to community members and other users of land 
		information. Inaccessibility of institutions and land information leads 
		to abuse of power and corruption. Therefore, information on all land 
		allocations and the use of land resources must be accessible to all 
		people, including statutory land agencies. Access to information also 
		depends on the availability of mechanism for recording and maintaining 
		land information. Thus, customary tenure institutions should put in 
		place mechanisms for recording and maintaining land information and 
		information-desks where land users can easily interact with 
		institutions. In addition, the procedures for acquiring land must be 
		clear and open to all stakeholders. This means that chiefs and land 
		allocation committees should not take any unilateral decision concerning 
		land acquisition, occupation and use of land. Decisions on how land is 
		allocated and used in the community must be made at meetings that are 
		open to all the stakeholders of the customary land. Community members 
		should be allowed to present their views on the decision making 
		processes. Furthermore, clarity of customary laws can improve 
		transparency. Therefore, mechanisms should be put in place to educate 
		the community members of the customary laws binding the use of land. 
		Where possible, customary laws must be coded and recorded for future 
		reference.  4.3 Accountability Accountability means demonstration of stewardship and is cited as 
		important for reducing bribery and corruption (FAO, 2007). 
		Accountability combines with transparency in the discourse of good 
		governance as they both emphasize the necessity for institutions to make 
		their activities open to their clients (Schultz, 2008). Included in 
		these dimensions are all the factors that make customary tenure 
		institutions accountable of their stewardship to community members, 
		reporting on what they have been entrusted to do, responding to 
		questions, explaining actions and providing evidence of their 
		performance (FAO, 2007). Factors like the frequency of interaction with 
		community members, feedbacks, record keeping and publicity of financial 
		statements are important to measure accountability in customary tenure 
		institutions. Customary authorities must report regularly on what they 
		have been entrusted to do by responding to questioning, explaining 
		actions and providing evidence of their functions. A proper accounting 
		system and record keeping in land delivery processes are much desired. 
		Specifically, the institutions must regularly publish accounts on land 
		sales/leasing or any allocation. They must also subject themselves to 
		periodic checks by making their records available for external auditing. 
		These measures will not only prevent corruption and abuse of power by 
		customary authorities who enrich themselves with community resources, 
		but can be seen as a basic step of commanding confidence and trust over 
		stewardship of resources that has been placed under their care.  4.4 Equity and fairness Equity is one of the fundamental footings of sustainable developments 
		(World Commission on Environment and Development, 1987). Brown and 
		Corbera (2003) view equity as fairness of outcomes both now and in the 
		future with respect to who benefits or is included in the process of 
		decision-making for development action. Curry (2001) discusses equity 
		from two perspectives: distributional and intergenerational equity. The 
		former refers to the distribution of rights fairly and across the 
		contemporary population of interest. Distributional equity ensures that 
		the needs of the minority, the vulnerable in society such as women, and 
		children as well as the poor are catered for. In the latter, the focus 
		is on how rights are proportioned such that they are used effectively 
		and efficiently to the present and future generations. Intergenerational 
		equity addresses the mechanisms that ensure that resources being 
		utilized today can be available for use by the next generation.  A number of indicators that measures equity has been included. These 
		indicators are based on the concept that “all people should have the 
		same access to service and receive the same service standards (Kaufmann 
		et al., 2007; Zakout et al., 2007). Customary tenure institutions are 
		expected to deal fairly and impartially with community members and 
		settlers by providing non-discriminatory access to land, information and 
		justice delivery. The indicators address how the needs of all interest 
		groups – sub families and members constituting the land owning group – 
		are considered in the land allocation process and distribution of 
		proceeds accrued from land resources. Specifically, when compensation 
		has been paid to land losers, all the affected persons must be treated 
		fairly. In addition, customary tenure institutions must put in place 
		measures that ensure tenure security of women, other vulnerable groups 
		and future generations.  4.5 Participation Participation enables citizens to be involved in governance through 
		consensus-building and engage with civil society without curbs on the 
		media or on freedom of expression and association (FAO, 2007). 
		Participation enables all individuals who are part of the 
		decision-making tp feel ownership of all the activities undertaken and 
		be responsible for it. In customary land delivery, participation should 
		be addressed from membership composition, procedure of selection, the 
		level of diversity in the representation of interest as important 
		determining factor of participation in customary land delivery. The 
		extents to which subgroups within the land owning groups, gender groups 
		and other stakeholders are represented in the decision-making processes 
		and how customary tenure institutions collaborate with professional 
		institutions in the land delivery process are worthy of consideration
		 Participation requires that all the family groups constituting the 
		land owning group must be represented in the various divisions of the 
		customary tenure institutions that take decision on the use of communal 
		land. Particularly, the committees in charge of land allocation and 
		decisions making must be instituted in such a way that they cut across 
		the various family groups, gender groups and settlers. Customary tenure 
		institutions must also allow community members to participate fully in 
		land governance through consensus building. In addition, professional 
		institutions should also be consulted when necessary to provide advice. 
		Participation leads to improved accountability, reduction of conflicts, 
		a more flexible and efficient management, increased legitimacy, and it 
		implies better use of place-specific knowledge etc.  Table 1 presents the final breakdown of the dimensions into 
		operational indicators. It describes the variables that can be measured 
		within the various aspects of land delivery, particularly on land 
		allocations, dispute resolution and decision making process.  Table 1. Framework for assessing good 
		governance in customary tenure institutions
		 
			
				| Governance 
				Dimension | Indicators |  
				| Efficiency and 
				Effectiveness | 
					Are the procedures for land allocation and conflict 
					resolution clear and simple?Are competent people used in the land delivery process?Are customary laws applied in the land delivery process?
					Are there means for keeping records on land information?Are statutory institutions and other professionals 
					involved in the land delivery process?Does the tenure practice protect the land rights of the 
					poor and marginal groups (women and peasant farmers)?Are there mechanisms of protecting the rights of land 
					developers?How adequate are the human and financial resources?How responsive is the institutions to the need of the 
					community members? Are land conflicts solved timely and at reasonable 
					period?Are there appeal mechanisms for conflict resolution? |  
				| Transparency and 
				access to information | 
					Are the rules governing land allocation clear?Is information on land delivery accessible to the 
					general public?Is information shared and exchanged with statutory 
					institutions?Is there an information services/desk or customary land 
					secretariat?Is there any means of publicising information on 
					customary land ? Are there feed back sections to community members? Are the procedures for public decision-making clear?Is information on decision on the use of resources open 
					and available to the community members?Are there mechanisms for community members to petition 
					against decision-making? |  
				| Accountability | 
					Are there mechanisms for questioning and explaining the 
					ongoing activities in the community? How often are community members informed about the land 
					activities carried out? Are land developers given any form of evidence of 
					payment to cover their acquisition?Are there proper financial accounting system?How often does proceeds from allocation made public to 
					the community?Are the financial statements open for external auditing? |  
				| Equity and fairness | 
					Is land distributed equally among community members?Is land distributed equally among men and women? Does the customary tenure system give uniform protection 
					to indigenes and settlers?Is land resource used appropriately to create wealth to 
					benefit all community members?Is land information equally accessible to all community 
					members and the general public?Are people given equal opportunity to express their 
					views during the decision-making on the use of community 
					resources?Are due compensations paid to all community members 
					equally?Are contending parties in land conflict given equal 
					opportunity to provide evidence to prove their case?  |  
				| Participation | 
					What is the level of involvement of community members in 
					the land delivery processes?Are community members involved in the appointment of 
					leadership? Are community members involved in the choice and use of 
					community resources?How often do customary tenure institutions interact with 
					community members?What is the level of collaboration and coordination with 
					statutory land agencies and the local government? |  5. CONCLUSIONS This paper has outlined the general governance problems within 
		customary land delivery processes, with particular attention to 
		peri-urban areas in Ghana. The study indicates that customary tenure 
		institutions in peri-urban areas raise important issues of good 
		governance which affect the effectiveness of customary land delivery in 
		those areas. Whereas governance issues in statutory land delivery are 
		more related to the performance of institutions in charge and the laws 
		that establish them, the study reveals that governance in customary land 
		delivery are more related to abuse of power, fluidity of customary laws, 
		access to land and tenure insecurity, land grabbing and informal markets 
		and inequity in the distribution of land resources. While indicators of 
		other qualities may also be important, the paper highlights that 
		measures of efficiency and effectiveness, equity, accountability of 
		stewardship, participation of community members in land management 
		activities and decision-making, transparency and accessibility are 
		essential to any complete assessment of good governance in customary 
		tenure institutions. These five dimensions on good governance, 
		elaborated into several operational indicators, are interrelated and 
		cannot stand alone. For example, when structures that have been 
		sustaining transparency and participation in the customary tenure 
		institutions are well in place, accountability is improved. This also 
		leads to further efficiency and effectiveness of decision-making and 
		higher tenure security for all persons. Therefore, the indicators should 
		not be taken single-handedly but efforts should be made to touch on all 
		the indicators if one wants to achieve good governance in customary land 
		delivery.  Although the study indicates that customary tenure institutions in 
		peri-urban areas raise important governance issues, the institutions are 
		built on structures that promote accountability, transparency and 
		accessibility. These structures ensure that customary tenure 
		institutions frequently report on their stewardship to community 
		members. These structures are in place and the broad legitimacy of 
		customary tenure institutions in many sub-Saharan African countries give 
		them an advantageous position to govern land in peri-urban areas, 
		thereby supporting the decentralization of land administration to the 
		local level. Thus, institutions for administering land in customary 
		areas can be built on the institutional framework of customary land 
		tenure. Nevertheless, the autonomous nature of the institutions has the 
		potential of breeding corruption and abuse of power. For these reasons, 
		statutory institutions could provide the necessary guidelines to 
		regulate the activities of the customary institutions to ensure that 
		they adhere to the principles of good land governance. A regulative 
		framework that enforces customary tenure institutions to be more 
		accountable to their people, especially a rule that makes them submit 
		their financial statements through external auditing, are much desired. 
		We argue, however, that if indigenous knowledge and the capacity of 
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			Shaping the Change, XXIII FIG Congress. Munich, Germany. BIOGRAPHICAL NOTES Mr. Anthony Arko-Adjei is currently studying at the 
		International Institute for Geo-information Science and Earth 
		Observation (ITC), Enschede and Delft University of Technology, Delft, 
		all in the Netherlands. His research is about analyzing the dynamics of 
		customary tenure systems and how to include these dynamics into the 
		design of land administration systems for customary areas.  Prof. Jitske de Jong is professor of Real Estate Law at the 
		OTB Research Institute for Housing, Urban and Mobility Studies at the 
		Delft University of Technology, Delft, the Netherlands.  Prof. Jaap Zevenbergen is associate professor in 
		Geo-information studies at the OTB Research Institute for Housing, Urban 
		and Mobility Studies at the Delft University of Technology, Delft, the 
		Netherlands, and professor of Land Administration Systems at the 
		International Institute for Geo-information Science and Earth 
		Observation (ITC), Enschede, the Netherlands.  Dr. Arbind Man Tuladhar is assistant professor in 
		Geo-information Science at the International Institute for 
		Geo-information Science and Earth Observation (ITC), Enschede, the 
		Netherlands and a visiting professor of Land Administration at Chang’an 
		University, Xi’an, China.  CONTACTS Mr. Anthony Arko-AdjeiInternational Institute for Geo-Information Science and Earth 
		Observation (ITC)
 Hengelosestraat 99, P.O. Box 6, 7500AA
 Enschede
 The NETHERLANDS
 Tel. + 31 (0) 53 487 4526
 Fax + 31 (0) 53 487 4575
 Email: arkoadjei@itc.nl
 Web site: www.itc.nl
 
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